(MB-910) Microsoft Certified: Dynamics 365 Fundamentals CRM
This certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including marketing capabilities, and the automation of the sales, service and support lifecycles.
Overview
Pathway Description
Whether you are a business stakeholder, functional consultant at the start of your career or a student, this certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including marketing capabilities, and the automation of the sales, service and support lifecycles.
Certification
Microsoft Certified: Dynamics 365 Fundamentals (CRM).
Learning Outcomes
- Explore the core capabilities of Microsoft Dynamics 365 customer engagement apps
- Explore the fundamentals of Microsoft Dynamics 365 Marketing
- Explore the fundamentals of Microsoft Dynamics 365 Sales
- Explore the fundamentals of Microsoft Dynamics 365 Customer Service
- Explore the fundamentals of Microsoft Dynamics 365 Field Service
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Free
Summary
- Self-Paced
- Courses : 5
- Duration : 6 hours
- Skill Level : Expert
- Language : English | French
- Quiz : Yes
- Final Exam : Yes